Guest Services

The Oregon State Fair is committed to providing excellent customer service. Below is a list of services available to assist you while enjoying the 2008 Oregon State Fair:
  • ADA Accommodations
  • ATM’s
  • Auto Service
  • Baby Service & Diaper Changing
  • First Aid
  • Information Booth
  • Lost & Found
  • Lost Parents
  • Maps & Directions
  • Message Center
  • Parking Lot Trams
  • Public Safety
  • Shuttle Service
  • Wheelchairs, Scooters, & Baby Stroller Rentals

ADA Accommodations

There are numerous handicapped accessible restrooms located throughout the grounds. Please refer to the map here for exact locations. Accessible parking is at all gates. The Fair is happy to provide other accommodations, such as signing for the hearing impaired, but requires 72 hours advance notice. Please call the Fair office at 503-947-3247 or 1-800-833-0011.

The Oregon State Fair will adhere to the following policy regarding Patrons with disabilities admissions for the 2008 Fair: If a fair patron needs an attendant in order to navigate and enjoy the fair, the patron will pay the regular admission price and the attendant will be admitted at no charge.

ADA Accommodations (Concerts Pavilion & LB Day)

Both the Oregon State Pavilion and L.B. Day Amphitheatre are accessible by wheelchair. L.B. Day wheelchair seating is in front of sections Red 1 and 4 plus in front of the Yellow Sections C and E. The Oregon State Fair Pavilion wheelchair seating is on the floor in the front sections and available in the lower portion of the upper bowl. Seating is limited, so one ADA individual and one companion are allow in these areas.

The Oregon State Fair will adhere to the following policy regarding Patrons with disabilities admissions for the 2008 Fair: If a fair patron needs an attendant in order to navigate and enjoy the fair, the patron will pay the regular admission price and the attendant will be admitted at no charge.

ATMs

For your convenience, there are 12 ATMs in various locations on the Fairgrounds. Please refer to the map here. All ATMs are subject to an additional fee which may be in addition to the one charged by your own bank. If an ATM is not functioning, please report it to the Fair Information Booth, located near the Natural Resource Center. .

Auto Service - presented by M & M Auto Wrecking and Towing

Keys locked in your car? Dead battery? No problem. M & M Towing will provide free lock outs and jumpstarts to fairgoers. Notify any Oregon State Fair parking attendant for assistance. Note: This service is available in Fair-owned parking lots only.

Baby Stroller Rentals

Children’s strollers are available for rent by the Girl Scouts. The rental location is on the southwest side of the Horse Stadium. Prices are as follows: $2/hour with a $2 minimum fee. Requires a $10 deposit and one piece of ID. Strollers not returned by closing can be turned in at Information Station or Security Office Location. (Hours: 11am – closing.)

Baby Feeding and Diaper Changing

The Oregon State Fair provides a clean, quiet location near the Information Booth to feed and change your baby. There is a limited supply of wipes and disposable diapers for emergencies. Please help us by disposing of soiled diapers in proper containers. Stroller Rental - Children's strollers are available for rent by the Girl Scouts. Their rental location is on the west side of the Horse Stadium.

New "Chill-out" Room

For families who have loved ones that become over stimulated during the Fair, we offer a room of peace and serenity to sit, relax, have a sip of water, and chill out. Families who have members with autism, or any other types of disabilities are encouraged to visit the chill out room.

Dogs

For safety reasons only service animals are allowed on the fairgrounds during the fair. Vehicles will be towed if animals are left in them; this is for their safety due to the August heat. Any animal on fairgrounds shall be on a leash not more than six feet long and kept under physical control at all times; the owner is responsible for the animal's behavior and its wastes while on grounds. If a pet is found running loose on grounds the animal may be brought to an animal pound.

First Aid

The First Aid Station is located at the north entrance/exit of the Jackman-Long Building and is staffed during all hours of the fair with professional emergency medical technicians. Report any First Aid needs to security, Fair personnel or at the Information Booth for assistance and directions to the First Aid Station.

Information Booth

Ask questions, obtain information and get updates on any changes in the Fair program schedule at the Information Booth staffed by our friendly Fair Guides. The Information Booth is located just west of the Natural Resources Center.

Lost and Found

Lost and found items can be retrieved at the Fair’s Security Office located on the northwest corner of the Amphitheatre. Found items should be turned in to the Information Booth. Items unclaimed after the end of the Fair (Sept. 1) will be moved to the Oregon State Fair office on 17th Street.

Lost Parents - sponsored by Farmers Insurance

Parents and guardians should immediately contact a state police officer located on grounds, Fair security or Fair Personnel to report a missing child. The Lost Parents Booth is located just west of the Information Booth (the same location as the Baby and Diaper Changing Station). Lost children are entertained and taken care of until parents are located. You may want to point this location out to your children just after you arrive at the Fair. Be safe and communicate!

Farmers Insurance will be at the booth providing digitial I.D.’s for your children, as well as providing educational information about their m.i.l.k. (Managing Information on Lost Kids) program.   In the event of an emergency the m.i.l.k. digitial I.D. can immediately be forwarded to local authorities and the National Center for Missing and Exploited children. It has been referred to as the first step in the national Amber Alert plan.

You will find Farmers Insurance next to the Lost Parents Booth from August 22-24, 2008. On Monday August 25th until the end of Fair Farmers will be bringing in their emergency trailer which is used around Oregon during any catastrophic events. They will be passing out digital I.D’s from this site.

Maps and Directions

A detailed map of the Fairgrounds is available here, and directions to the fair are here. An enlarged map is posted at the Information Booth. The Fair Guides in the Information Booth can provide directions and updated program schedule changes.

Message Center

Personal messages may be left at the Information Booth, located just west of the Natural Resources Center.

Chemeketa Parking VIP Shuttle Service

Save time, gas and the environment by taking the FREE State Fair Shuttle to and from the State Fairgrounds. The route and the schedule should suit anyone wanting to get to the Oregon State Fair without all the hassle of traffic and parking at the fairgrounds. The FREE Fair Shuttle departs each stop every 20 minutes every day during the State Fair, from August 22nd through September 1st. VIP Shuttle Service is available at Chemeketa Community College on Lancaster Drive in North East Salem. Get your tickets at the Chemeketa Building 2…no line and no waiting when you arrive at the Fair!

Public Safety

The Oregon State Police maintains an office on the grounds and the Fair provides security personnel during the Fair and during paid concerts. Direct all emergency concerns to security, Fair personnel or at the Information Booth (located near the Natural Resource Center).

Parking Lot Trams - presented by Les Schwab Tires

Complimentary trams are available in most Fairgrounds parking lots to shuttle patrons to and from the lots. For your safety, please listen carefully to the instructions given by your tram driver or host.

Salem-Keizer Transit Free Shuttle (every 15 minutes!)

Salem-Keizer Transit will provide FREE shuttle service to the Oregon State Fair from August 22 through September 1. Fairgoers can park free at the Marion Parkade in downtown Salem and on weekends at the State of Oregon Employee Red Lot at the corner of Marion and Capitol Streets. Buses will arrive every 15 minutes to pick up passengers, and will drop off and pick up at the Jackman-Long Building on 17th Street.

The first shuttle bus leaves the Marion Parkade daily at 8:15 am. The last shuttle leaves the fair at 10:13 pm Sunday through Thursday, and 11:28 pm Friday and Saturday. Parking in the State Red Lot will only be available on weekends and on Labor Day. The exact schedules are posted at the stops and on the web sites of both the State Fair and the Salem Area Transit (currently 2007 info, 2008 info coming later this summer).

Safety Measures and Security Inspections

To insure the safety and enjoyment of all Fair patrons, participants, volunteers, contractors and employees, the Oregon State Fair may require inspection of carry-in items such as purses, backpacks, briefcases, suitcases, athletic bags, duffel bags, coolers, ice chests, picnic baskets, diaper bags, strollers, packages, containers and other similar products capable of concealing prohibited items. Please leave all unnecessary items at home or secured and out-of-sight in your vehicle. OAR 622-055.

Wheelchair and Scooter Rentals

Wheelchairs and motorized scooters are available for rent at a new location this year just inside the Pink Gate at the handicapped parking area (located at the South end of the grounds). Availability is limited, and will be on a first come, first-served basis. Prices are as follows: Manual $3 per hour not to exceed $15 per day, Electric $9 per hour not to exceed $45 per day.